Helpful Info

Adjusting to Studying and Living in Australia

Student Support Services staff are available to assist international students in adjusting to study and life in Australia. You can book an appointment with a Student Learning Advisor or the Student Counsellor between 8:30am and 5:30pm any day to assist you with any enquiries that you may have relating to your study, welfare, or any personal matters that may be affecting your study. 

English Language and Study Assistance Programs

At SIBT, we offer one-on-one learning and study assistance. You can make an appointment with a Student Learning Advisor (language enhancement) and bring an example of your written work along with you for assistance.

English Conversation Groups

English Conversation Groups (ECG) are run by trained student volunteers in a fun and friendly environment at SIBT. The program consists of five, weekly, one-hour sessions run during the session.

Are you under the age of 18?

SIBT has dedicated support to assist you during your studies. There is also a 24/7 Emergency Number for international students under 18 years of age. We will provide the details during orientation.

Emergency and Health Services

As a student visa holder, you will need to have a valid Overseas Student Health Cover (OSHC) for the entire duration of your student visa. OSHC is insurance that provides cover on the costs for medical and hospital care which students may need while in Australia. Our preferred OSHC provider is Allianz. To enquire about OSHC, call Allianz on 136 742 or your health cover provider. You can also obtain quotes from other OSHC providers.

In an emergency (only), call “000” (Ambulance, Fire, Police). 

Beach Safety

Going to the beach is a popular pastime in Australia, but it can be a dangerous place. 10 people on average are rescued every day. International tourists and those who are unfamiliar with the beach are at a greater risk of drowning.

Always swim between the red and yellow and flags. When at the beach, you should never swim at unpatrolled beaches and never swim alone. If you do get into trouble, don’t panic. Float and wave, and wait to be rescued. Sydney City Campus offers free beach safety skills resources and workshops by Surf Lifesaving NSW.

Additional Resources

There are a variety of websites available for you to source information:

  • Study NSW: Study NSW supports the international education sector in NSW. They help international students come to Sydney to study and improve the quality of their experience while in NSW.
  • Insider Guides: Insider Guides provides resources and advice for international students. They provide guides to make sure that international students are prepared, welcomed and supported in Australia.
  • NSW Police for international students
  • Service NSW help international students to have a safe and rewarding experience while they study in NSW. They have created a guide which lists all the relevant services for students.
  • Department of Home Affairs: Please refer to the DoHA website for all visa, immigration and quarantine information prior to leaving your country.