We strongly recommend requesting a review of the decision or outcome of your application in the first instance (please see Informal Appeal Stage); however, this is not a mandatory step, and you are permitted to lodge a Fromal Appeal Form at any time.
To formally appeal:
- Step 1: We strongly encourage you to speak to a Student Learning Advisor as they can assist you with the appeal process. You can book an Appointment with a Student Learning Advisor here. This step is recommended but not a requirement.
- Step 2: Complete the online Formal Appeal Form and submit it along with all your supporting evidence within 20 working days of the decision or outcome of your application.
In you Formal Appeal Application, you will be asked to provide the reason/s for your appeal and indicate one or more of the following:
- There was insufficient opportunity to present their case to the decision-maker (must provide reasonable information that can specify how the student was prevented from presenting their case to the decision-maker);
- The decision was affected by discrimination, prejudice, or bias (must provide reasonable information why you feel that the original decision was affected by discrimination, prejudice, or bias);
- The process was not carried out in accordance with SIBT policies or procedures (must state what SIBT policy or procedure was not followed and how the process was not carried out correctly);
- New information or evidence is available that has not been previously considered during the complaint process (must specify what the new information is, and why it should affect the outcome).
Evidence required: you must provide reasonable and detailed information regarding reason/s provided supported by documentary evidence where possible.
Being dissatisfied with the decision is not grounds for appeal and your appeal would not be considered.
Only applications that meet the specified grounds for appeal and include all relevant supporting evidence will be considered.
After submitting the Formal Appeal Form you will receive the lodgement receipt and may be contacted by the staff member to provide clarification or missing information or evidence. In extenuating circumstances, you may be provided additional time for completion of the application The appeal process will only commence on receipt of completed documentation.
SIBT will engage with your appeal application within 10 working days.
The Secretary of the Student Appeals Committee will assess the appeal application to determine whether it should be accepted or rejected. The appeal may be rejected if:
- The grounds for appeal have not been met;
- You have not provided SIBT information, evidence, or statements to support your case;
- The appeal is submitted outside the time allowed for lodgement of an appeal.
It is very important to provide all relevant information and evidence with your Formal Appeal Form.
In order to ensure the fullest consideration of the appeal, the Committee may ask you to attend the meeting in person. You will be allowed to bring a support person such as a family member, friend, counsellor, or other professional support person other than a qualified legal practitioner, if you so desire.
The Student Appeals Committee will meet to consider your case and reach the outcome. You will receive an official Notice of Outcome letter no later than 5 working days after the meeting.
If you not satisfied with the decision, you may want to lodge an external appeal. Please refer to SIBT Student Complaints and Appeals Policy and Student Complaints and Appeals Resolution Procedure more information on external appeal avenues.