Coronavirus (COVID-19) information

The SIBT Campus is now open for all staff and students. 

Online services

For general enquiries: SIBT Student Administration team

Phone: +61 2 9964 6555 8:30am to 5:30pm


Online support:

Technical support: iHelp team


Student Support Services

This will include welfare, settling in, counselling and academic support

Book: online via appointment booking system,

If you’d like to connect with specific team members, you can find their details on our staff contact page. If we don’t respond to your email straightaway it’s probably because we are in a different time zone. You can expect a response within 48hrs Monday to Friday.

NSW Health updates

For the latest Health updates, please visit the NSW Health website and follow the instructions provided.

During the ongoing outbreak of the Coronavirus (COVID-19), our priority continues to be the safety and wellbeing of our students and staff. We encourage you to visit this page often for campus updates and how the current situation can impact your studies at SIBT.

If you are feeling unwell or have just arrived in Australia, please stay home and call the National Coronavirus Health Information Line on 1800 020 080, please follow the instructions provided.

General Information on Coronavirus (Covid-19)

The Department of Health continuously updates their website about the current status of COVID-19 in Australia and provides the general public with important information on how you can help to minimise the risk of exposure to yourself and others. We encourage you to continue to monitor this website.

Other Useful Resources:

Information about Your Studies and Campus

You will find frequently updated information on this page about your studies and we will also communicate to you via student email. If you need any additional support or have any other questions, please email

For Current Students:

General and campus related enquiries



Phone: +61 2 9964 6555

Between the hours of 9am – 5pm (AEDT)

Please allow 24 – 48 hours for a reply.

Student Support

Student Support Services can be contacted through reception or via the online appointment booking system, where students are easily able to book their own online appointments with the support team.

We have also introduced video appointments so you can access our service from the comfort of your own home or any location convenient to you, including from overseas. The Student Support Services include:

  • General advice: Course advice and assistance with applications such as special consideration, reduced study load, break in studies (deferral), attendance.
  • Academic Study Support: Assistance with Academic Skills including essay and report writing, referencing, exam strategies, study planning and English Language Support.
  • Maths Support – assistance with maths and IT skills
  • Counselling, welfare or disability support
  • Under 18 student support

To book an appointment, click here.

For Future Students: